How Do Brokers Lower Shipping Costs?

Freight brokers act as the intermediary between shippers and carriers. They have the network, the experience and the resources to fulfill orders and get shipments where they need to be. Yet, they are always fighting the stigma that they’re an unnecessary and expensive part of the equation. 

Well the truth is, taking freight brokers out of the equation isn’t going to make it cheaper for shippers. Yes, freight brokers earn money for connecting shippers to carriers. And yes, shippers are the ones forking up the money to pay for their services, but the reality is, an experienced and trustworthy freight broker can move your load more efficiently and effectively than if you had arranged the transportation yourself. This isn’t because you aren’t capable, it’s because the connections, technology and support freight agents have at their disposal can significantly lower your overall shipping costs.

Here are three ways freight brokers can help shippers lower their shipping costs:

Strong relationships with trustworthy and reliable carriers. 

Connecting shippers to carriers and fulfilling orders is a freight broker’s full-time job. Over the years they have built strong, dependable relationships with carriers all over the world. In an industry as deeply complex and heavily regulated as the transportation industry is, this is so important. Turn on the news this week and I’m sure you’ll hear about shipments gone missing and cargo lost forever. It’s a reality all too true in the world of logistics and transportation, which is why you need someone with a good, trustworthy network of carriers that will get your shipment where it needs to be, when it needs to be there without having to worry about it getting lost or stolen along the way.

Relieves the headache of back-office overhead. 

Leave the logistics of coordinating to a freight agent – you have enough on your plate. While you may think it might be cheaper to work directly with carriers, the time spent evaluating quotes, costs and transit times, selecting a reliable carrier, arranging pickup, monitoring transit and delivery, and ensuring accurate and timely payments to carriers, not to mention troubleshooting any issues, isn’t worth the cost. Freight agents have this process down like a well-oiled machine and will be able to help you cut costs and expedite service.

State-of-the-art logistics technology you can depend on. 

Whether you need less-than-truck load, truckload or expedited shipping, smart freight agents have the right technology in place to meet your needs. The best freight brokerage firms allows them to negotiate the best possible rates with the most reliable carriers and automate processes related to shipping and payment, ensuring you a speedy and safe delivery. Real time dashboards give freight agents complete visibility into every aspect of the journey, including current weather patterns, fuel stops, and traffic to ensure trucks are quickly filled and orders are delivered on time. 

The Freight Shuttle

The Freight Shuttle is a privately funded project that applies existing technologies in a way that would change the world of logistics. This project came out of the Texas Transportation Institute, and the initiation of this project will also take place on Texas roadways. Four great promises of the Freight Shuttle is increased efficiency, green transportation, lower costs, and increased safety.

Efficient

We all know how much time can be lost on our way to work due to traffic and congestion. Since trucks hauling freight also face the same road delays, they are frequently running into congestion that hinders efficiency. The Freight Shuttles would not have to deal with typical traffic (although we still would have to as commuters) because the structures will be placed above the roadways where the shuttles will run on two tracks in both directions at a consistent speed of 60 mph. Since there are no delays to worry about, pickups and deliveries can always run smoothly.

Efficiency is also present in the Freight Shuttle transporters design. The design accommodates semi-trailers and containers as well as a way of easily loading them. A truck can simply back its trailer onto the Freight Shuttle, which twists to pick up cargo and then moves back into place to transport.

Green

The Freight Shuttle will run on emission-free, electric powered guideway systems that are designed to be efficient, green, and cost-effective. Also, the system draws from alternative sources of energy that are available such as biofuels, wind, and solar.

Cost Effective

Time is money so efficiency and predictability will save money. Personnel will not have to wait around for shipments due to accurate times of arrival, and load times are drastically decreased so that everyone can move onto other tasks. One of the other reasons that the Freight Shuttle will keep costs low it does not need a driver; and therefore, does not need to compensate for drivers’ salaries. In addition to these simple strategies, the Freight Shuttle utilizes a frictionless path that cuts down on electricity use, which means that cost of operation is significantly less than moving freight by trucks.

Safe

100% scanning is not currently used at ports and borders simply because the system could not handle that much volume; however, the Freight Shuttle has planned for specialized terminals that would scan freight without having to stop the freight or disrupt it. The Freight Shuttle system is also very safe for passenger and pedestrian traffic since it will be elevated above the roads and sidewalks. And the safeness of the Freight Shuttle can constantly be monitored by wireless communications, fiber optic channels, and GPS. These systems will keep up with operating conditions, location, and status.

Sounds great, but what about the difficulties of constructing this? The plans include building guideways in the medians of current highways and roadways. They claim that construction will not interfere with typical travel due to overhead construction techniques that will not close roads or cause congestion.

Are You on Social Media?

No business today is going to thrive by refusing to get on social media. Even if it seems like child’s play it is a tremendous business tool if used properly. That is no less true for a freight agent. However, just being on social media is one thing; knowing how to use it is another.

In the same way, understanding how and what to post on your different social media platforms is just as important as which ones to have. As a freight agent, certain types of social media sites work better than others.

To decide which platforms work best you must first think about the type of content that you have to share and which platforms cater to that content. For instance, on LinkedIn, you post your resume, you can create a blog on your LinkedIn page, and you can connect with past and current colleagues and associates.

Your posts will likely not be as regular as say on Facebook where nearly all of its more than a billion users login to their Facebook page every day. On that platform pictures and videos with a little bit of intro text get the most attention. Videos tend to produce more shares and shorts that include a trending hashtag spread the farthest. With that said here are the top social media platforms for freight agents:

Facebook

Your Facebook page enables you to accrue a following that will likely follow you to your website. The trick is to post at regular enough intervals to keep your followers engaged but not to flood their newsfeeds with your posts. Your posts must also be succinct yet engaging enough to make your Facebook visitors click on the link to your freight agent website.

Twitter

For businesses like a freight agency, Twitter is a great way to promote an event, promotion, or news release. Using a hashtag or linking your tweets to a trending hashtag is the best way to make sure that your tweet gets seen by a larger number of people.

LinkedIn

When you want to network professionally, your LinkedIn account is the best place to show off your experience and expertise. Your resume highlights your past experience and your status updates can be used to keep people informed of what you are doing now.

A good tip for how to craft your posts on these different websites is to think about your audience first. Most Twitter users are between 18 and 45. Your posts should be targeted to be relevant to the crowd you are trying to reach. LinkedIn users are the oldest of all users and Instagram users are the youngest but the biggest sharers.

As a shipper if one of your pages gave people a place to vent, you could attract a lot of interesting traffic and it will help guide your thought process for future posts. This can help you craft the kind of content for your website that will attract new clients with this social media strategy.

LTL Rates Changing

If you’ve been in transportation or logistics for any length of time, you already know that nothing stays the same for long. Recent LTL rates and capacity levels have been below the historical levels we saw from 2005-2010. But that’s about to change, and it’s already started. Most general rate increases happened late last fall. They’re typically on an annual cycle, so we expected to see them come this fall. But they’re here already. The increases aren’t any larger than expected, but because they’re happening earlier in the year, they still add up. 

While the autumnal general rate increases may be here sooner than usual, the shift isn’t exactly coming out of left field. Other aspects of the transportation industry face similar changes and challenges. Transactional truckload rates are also up rather substantially which may affect truckload efficiency later this year. These types of changes promote a lot of movement between LTL and truckload service.

There are probably an infinite number of reasons why we’re seeing LTL pricing changes, but we’ll focus on a top five, the reasons large enough to tip the scales for everyone, not just a specific company or industry.

1. There’s More Ecommerce, and It’s Changing the Game
With the advent of “free shipping,” consumers no longer hold their online order until they can justify the shipping costs. Since products sold online ship directly to consumers’ homes rather than to brick and mortar stores, there’s more emphasis on the final mile than ever. And all of these small shipments are adding demand in the LTL space and potentially lessening the demand for full truckloads.

2. Manufacturing is Growing Too
According to the ISM index, the manufacturing sector shows nine consecutive months of expansion. That means more transportation, for both the raw materials used in the manufacturing process as well as for the finished product that’s being moved to distribution centers and customers.

3. Carriers Are Using Technology to Price Better
Just as shippers use historical shipping data to improve their supply chains, LTL carriers are adopting technology that helps them be more efficient and better understand what freight is profitable and what freight isn’t. Dimensionalizers are just one example of the latest technology that carriers are using. Dimensioning machines can accurately calculate the amount of space a shipment needs within a trailer rather than rely on the National Motor Freight Classifications (NMFC). These tools lead carriers to be more accurate in allocating cube and weight, which can affect shared capacity pricing.

4. Driver Shortage
Even more pressing is the number of drivers that leave their driving jobs for construction jobs every summer. Combined, these situations are adding a great deal of pressure to the availability of drivers.

5. Operations Changes
While new LTL carriers rarely come on the scene, we do see acquisitions and consolidations among existing LTL carriers. This can cause capacity that was once readily available to leave the market entirely. In addition, several regional LTL carriers are adjusting their service areas, adding stress in the areas most affected by changing service boundaries.

LTL Liabilities and Freight Claims

To most shippers, an LTL carrier’s ability or willingness to cover the value of their product in the event of loss or damage, is secondary. Secondary, that is, to cheap rates, fast transit and/or great service (most LTL carriers are geared for a combination of two out of these three).  However, somewhere in the race to find a low freight class for a product and the cheaper rates that go along with it, lost is the thought of checking the carrier’s standard liability coverage for a given freight class.  The truth is, the lower the freight class, the less liability coverage per pound an LTL carrier will offer, so as to offset the cheaper freight rates.

Different carriers will have different brackets, most will start coverage with a maximum of $.50-$2.00 per pound for class 50 freight, then in a graduated fashion up to a maximum of $15.00-$25.00 per pound for class 500 freight. One thing they all share is a liability coverage of $.10 per pound for used machinery and equipment and most used articles that fall in the category of “one man’s trash is another man’s treasure”.

While thought of damage or loss is not foremost when negotiating rates with LTL carriers, a point should be made to check the liability coverage of a carrier against known value of expected future freight.  If the LTL carrier cannot or will not cover the value of the merchandise (though most common carriers will extend extra coverage at rather high rates), outside cargo insurance providers will step in to insure such freight.  If a company routinely sends out high value freight, the best thing to do is to seek an open cargo policy with an outside insurer that will automatically cover all freight this shipper has for full value.  A 3rd party logistics provider usually borrows some aspects from both worlds. As a general rule, they bear no direct liability in case of damage or loss by carrier (unless gross negligence is proven), but most are able upon request to provide cargo insurance from outside insurers, at rates lower than common carriers would offer.

To sum it up, shippers have multiple choice to make sure their freight is covered for its full value, whether it be from the carrier directly, or by undertaking and maintaining an open cargo policy themselves with outside insurers, or by going through a 3rd party logistics provider who has established relationships with outside insurers.  There should be no reason why freight should travel on a wing, a prayer, and two crossed fingers.

Thank You Zack!

Elite has been very blessed to say that over the last 4 years in our success. We have had our customers, vendors and most importantly our staff that contribute to the success of our company, which not many people can say has been true for all categories.

You always want to have a chance to contribute to something and make it better than it was when you leave, and we try to do the same here at Elite with our customers, vendors, and our staff. With sadness and happiness we wish Zack Singletary great success, today will be his last day with Elite.

Zack has contributed greatly to what Elite has built over the years, and has been a large component in our development of the company. He will leave us better than we were when he had joined as he moves on to another industry to expand his career. We hope we have contributed to him as well to carry forward in his growth beyond.

From the entire staff at Elite we wish a very good man nothing but the best in his future, we all thank you for everything you have given to Elite during your time here.

Automated Ships?

In a world where autonomous cars have become all the rage of the future, it may be easily overlooked how close the technology is coming to seaborne transportation. The world’s first crew less, automated cargo ship will launch in 2018, reports the Wall Street Journal, and is expected to be fully autonomous by 2020. The Norwegian-built Yara Birkeland will use GPS, radar, cameras, and sensors to navigate itself around other boat traffic and dock on its own. It’s anticipated to cost around $25 million, which is about three times as much as a standard container ship of the same size. But investors say without the need for fuel or crew, annual operating costs would be cut by up to 90 percent. The vessel will become autonomous in stages.

The 100-container Birkeland is being jointly developed by agriculture firm Yara International and technology company Kongsberg Gruppen. It’s been dubbed the “Tesla of the Seas,” and is scheduled in late 2018 to start delivering fertilizer from a production facility to the port of Larvik about 37 miles away. The vessel will also cut emissions, and the company plans to reduce air pollutants while improving rad safety by removing up to 40,000 truck journeys in populated urban areas.

Rolls Royce is another company strongly entwined in efforts to fully automate cargo ships in the near future, and they have revealed concept designs for an autonomous ship that could be managed remotely form a control center. Operators would be able to monitor vessels by a remote link, and they will be able to carry out diagnostics and deploy drones to perform further inspections.

There are many proposed benefits to autonomous shipping, including reduction in shipping costs by decreasing the number of human operators and labor, but ensuring the progress comes with heightened safety will be the biggest challenge. All the technological building blocks are in place to construct and control robotic ships. What could prove to be more challenging, though, are the regulatory changes required to allow such ships to operate. At the moment, global shipping regulations are unclear about whether these ships would be permitted, how they could be insured, and who would be legally liable in the event of an accident.

New Electric Semi-Truck

Elon Musk recently unveiled Tesla's new plan for the Electric Semi-Truck:

Tesla says the expected base price in the US for the Semi with a 300-mile range will be $150,000 and the base price for the 500-mile model will be $180,000. While the 300-mile Semi would be about $30,000 more than the upfront cost of a diesel semi, Tesla claims it also can offer substantial savings on operating costs, such as maintenance and fuel. Tesla has started taking reservations and although these are impressive statistics and claims, the question remains open as to when customers will be able to take delivery. Despite that uncertainty, it is reported that Walmart has already reserved 15 of the new Tesla semi-trucks.

Here are a few guaranteed statistics from the Tesla Website

• 0-60mph in 5 seconds
• 0-60mph in 20s with 80,000lbs in max gross weight
• 500 mile range at maximum weight and highway speed
• 4 independent motors and independent suspension
• 1 Gear – No transmission
• Fuel Savings over $200,000
• 400 mile range with 30 minute charge (also known as the Mega Charge)
• Auto braking
• Auto lane keeping
• Million mile guarantee
• Regenerative braking (brake pads last forever)
• $1.26 per mile Tesla Semi vs. $1.51 per mile diesel truck
 

What is Machine Learning?

For today’s logistics professionals, machine learning is more than a buzzword. If you’re shipping goods anywhere in the world, there’s a chance you’re already the beneficiary of machine learning technology – an innovation that is helping reshape the logistics and supply chain industry.

But you don’t have to be in the industry to experience machine learning. Every time you order from Amazon or watch a series on Netflix, you experience machine learning. Algorithms passively monitor your habits and serve up similar products and content with now familiar suggestions like “You might like this,” and “Recommended for you.” Machine Learning is the adaption of the computer or software to learn, without being directly programmed what to do.

Machine Learning Helps Shippers Make Better Decisions

In the logistics industry, we are using machine learning to make quicker and better decisions that help shippers optimize carrier selection, rating, routing, and quality control processes that save costs and improve efficiency. With its ability to gather and analyze thousands of disparate data points, machine learning can help you solve a problem you don’t know is there.  Analytics based on machine learning can consider dynamic attributes like weather or traffic and self-evolve over time to recognize patterns that humans would not see.

The power of machine learning comes from leveraging data across multiple systems and data sets. We can combine all the data we have with outside data sources like GPS systems, historical pricing performance and FMCSA to help shippers more accurately predict demand, analyze trends in supply chains, monitor seasonal calendars, and track daily patterns within lanes. Overall, this intelligence can help shippers lower risk, optimize routes and even learn new lanes at lightning speeds. 

Natural Language Processing Saves Shippers Time

Natural language processing, another form of machine learning, is also drastically improving the efficiency of supply chains by speeding up data entry and auto-populating form fields.

When integrated with a transportation management system and email, chat, text and voice communication, NLP systems monitor and learn from these exchanges. Over time, the system recognizes the behaviors of specific users and begins to anticipate what they want by auto-populating shipping orders, bills of lading, and other transactions, which saves the shipper valuable time.

The benefit of using natural language processing technology is that it’s always learning. This “unsupervised learning” also improves the classification accuracy of tracking status by analyzing inputs such as weather conditions and traffic patterns.

 

 

e-Commerce in the Holidays

It is estimated that Americans will spend $1.42 billion dollars online on Cyber Monday, which is a 14% increase over last year. These numbers show that E-commerce is a growing trend, and it is crucial for businesses to have customer-friendly E-commerce tools. Here are some facts that occur threw e-Commerce in the past few years.

  • Cart abandonment decreased by 53%. The number one reason for cart abandonment in E-commerce is the lack of shipping costs being accessible immediately. Our tools give customers real-time LTL quotes 

  • Average sales increased by 40%.

  • Customers benefited from the Transit Time Calculator, which sets accurate expectations from the start.

  • Customers were able to track their shipments online, which has become an expectation rather than a luxury. Online shipment tracking also reduced inbound customer service calls by 30% – saving valuable personnel time.

  • Average customer satisfaction went from 7.2 to 9.4 (on a scale of 1-10) after establishing PNGLC’s E-commerce tools.

Your website can be your best salesperson, and it makes perfect sense to equip your best salesperson with customer-friendly tools. By integrating a TMS with your E-commerce website, we can help your customers in various ways that will result in more sales and higher customer satisfaction. The E-commerce tools are also scalable for accelerated growth and continually updated based on the latest E-commerce and Logistics innovations.

The Automated Export System

The Automated Export System is used by the US Government for compiling trade statistics. It is also US law to report shipment date via AES filing when sending any exports out of the country valued over $2,500.00. 

A relative recent addition has been the Ultimate Consignee type. Whether you file AES yourself or have someone else file it for you, chances are you’ve encountered the different classifications of the Ultimate Consignee Type: Direct Consumer, Government Entity, Reseller and Other/Unknown.

Selecting the Ultimate Consignee type can be confusing but it is also a necessary part of the Automated Export System; the table below will help you break it down and help you to learn that not all of your ultimate consignees are Other/Unknown

1. Direct Consumer –
- a. Non-government entity
- b. Consumes the good for its own use
- c. Will not resell or distribute
- d. Uses the good in the process of creating something else
2. Government Entity
- a. Entity controlled or owned by the government
3. Reseller
- a. Resells or trades
- b. Not government
- c. Does not change the product
4. Other/Unknown
- a. Does not fit it any of the categories above
- b. Nature of entity is not known

Exporters may want to consider developing a training manual, including export regulations, commodity classifications, export checklists, FAQ’s, and contacts. Exporters should always document everything related to the export transaction.

The Impact of e-Commerce

Consumers and businesses buy everything online – from furniture and electronics to toilet paper and fresh groceries. There is hardly anything you can’t buy online. Digital shoppers account for an amazing 90% of Internet users and the National Retail Federation estimates 8-12% growth in US e-commerce in 2017. According to market researcher eMarketer, e-Commerce sales will grow to $692 billion by 2020, up from $389 billion last year. Whatever the numbers turn out to be, the consensus is that growth will be strong and fast, which means that shippers and logistics providers need to be ready to handle the seismic shift from brick and mortar to online retail.

Online shopping has penetrated our society so much so that Amazon created the Amazon Dash button, which allows consumers to instantly reorder many household products with the push of a button synced to their Amazon shopping cart. Supply chain technology vendors have long envisioned a world where product supply chains are so synchronized from raw materials to retail shelves that supply would automatically replenish to meet demand as items were sold in retail outlets. Amazon Dash is the first implementation of this vision at the consumer household level.

But what does this mean for the major players in the logistics industry, such as shippers, retailers, carriers and freight agents? There is no question that as online ordering becomes mainstream, the impact on the supply chain is profound. Manufacturers, retailers, freight brokers and carriers all have the potential to significantly benefit from the uptake in online ordering, but not without transforming how they do business.

e-Commerce and the success of technologies such as Amazon Dash require a whole new level of visibility, responsiveness and agility across the entire supply chain. Manufacturers and other shippers need to have complete confidence that every single participant along the supply chain can keep up with the increased pace of online shopping – from raw material fulfillment to distribution to rapid transport to the end customer. With retail and manufacturing sales growing at such a rapid pace, shippers, retailers, carriers and freight agents need to ensure the right people, processes, and technologies are in place to efficiently handle the increased volume of orders at the quick pace that is now expected.

Shippers and retailers need to trust that their freight brokers, freight agents and carriers are equipped to meet the increased demand and pace that comes with e-commerce growth. One area that significantly impacts the entire supply is transportation and freight management. Transportation of supplies, work-in-process, finished goods and direct-to-consumer deliveries all have the potential to be a bottleneck in the process.

To provide the level of transparency that customers demand, shippers, freight agents and carriers need the right technology, back-office support and data in place – and need to create strong working relationships with each other.

If a shipper is managing their own freight, they should be able to view in real-time the exact location and status of the each shipment. If a shipper is working with a freight agent, freight agents should be able to provide real-time information on every order using live dashboards and analytics.

Visibility is power. It gives shippers, freight agents and carriers greater control in communicating with their clients and making real-time decisions and adjustments in transportation to ensure goods are delivered on-time. Advancements in freight management technology deliver this visibility. So when unexpected surprises pop up and shipments need to be rerouted or expedited, only those empowered with the right freight management technology platform can guarantee the best rates and transit times with the confidence and consistency needed to win shipper loyalty.

Whether you’re a shipper, freight agent or carrier, are you truly prepared for the rapid e-commerce growth that’s happening now and will continue to skyrocket over the next few years? And can your current freight management infrastructure deliver the visibility, agility and control you need to be successful?

Advancements in Logistics

Advancements in the logistics industry continue to reduce risk and lessen environmental impact. Two examples of this are the new Fatigue Risk Management Systems (FRMS) and Liquefied Natural Gas engines (LNG engines). Both of these are helpful to carriers as well as anyone involved in the logistics industry.

Fatigue Risk Management System

While TMS (Transportation Management Systems) are being utilized by more and more shippers across the U.S., there is also some great technology available to help carriers. This new carrier technology includes FRMS (Fatigue Risk Management System), which fleets are now using to keep their teams in-line with hours of service and work rest rules.

The FRMS technology reduces carrier risk by making it easier to follow hours of service rules, and it also has the capability of connecting directly to their scheduling system. This becomes helpful when a carrier needs to quickly find other drivers with extra hours that can pick up extra hours while abiding by guidelines. The FRMS is stocked with actuarial tools that can automatically determine if a schedule would create too much driver fatigue. These tools have come about thanks to many sleep studies and the growing understanding of fatigue factors. This can be crucial to reducing risk since driver fatigue is a major concern in driver and road safety. Since the FRMS technology tracks hours, fatigue likelihood, and other related issues, this carrier technology can help in investigations by provide accurate data driven tools.

Liquefied Natural Gas Engines

Liquefied Natural Gas (LNG) engine trucks are in beta testing currently, and FedEx is one of the first to be testing this new technology. This is the first time a LNG engine is able to handle the power and size requirements of a Class 8 truck. LNG engine trucks could have a significantly positive impact on the environment since natural gas burns cleaner than diesel.

FedEx is testing the LNG engine trucks with their line haul operations out of Dallas where it is possible for a truck to log over 1,000 miles per day. This will make it easier to obtain results fairly quickly. Other potential environmental improvements to the logistics industry include the following: emission-free hydrogen fuel, cell-powered, and electric forklifts for dock operations, SmartWay-approved tires to improve fuel mileage, and SmartWay-approved trailer skirts to aid in aerodynamics and lessened fuel consumption.

What is a Freight Forwarder, and How do I Choose One?

According to the business directory definition, a freight forwarder is a firm that specializes in organizing and arranging storage and shipping of merchandise on behalf of its shipper. For companies who rely on shipping for inventory and to transport their products to end customers, finding a freight forwarder is an extremely important part for your organization. Knowing how to choose a freight forwarder is even a more significant stage for your company. A freight forwarder will help keep your company’s import and export shipments flowing with an easy level of visibility, attention to detail, and excellent communication which can help increase you and your company’s overall productivity and competence.

Some of the key points for choosing a freight forwarder are as follows.

What does my company really need? First thing you need to do before choosing a freight forwarder is to evaluate your company’s needs. The more you know about what you need the better you will be able to provide your needs to the freight forwarder without complicating things. Initial start: What is the commodity being shipped. How many imports and exports does our company have on a weekly, monthly, or yearly basis. What is the volume of parcel, air freight, and ocean freight. What are the common origins and destinations. Knowing this information will help determine what kind of freight forwarder to hire. You want a forwarder which is experienced in handling the type of shipments that your company has on a regular basis, and one which has an network of agents to ensure coverage to all of your common locations. If you hire a company that is inexperienced, you are putting your needs at risk for failure.

Does experience matter? To put it simply, YES! One must put in perspective the level of experience when hiring an employee, same goes for hiring a freight forwarder. The more experience they have had, the better they fit as candidates to serve your company.

Reputation is also an essential aspect. Who are they and what type of connections do they possess, is another aspect to consider while evaluating freight forwarders. You want a freight forwarder that you can develop a business rapport with and that grows with you. Many freight forwarders are members to different affiliations for air and ocean business, and this is a big positive which can help bring growth and expansion to your business. When evaluating your freight forwarder, ask about their affiliations, agent networks, and scope coverage.

Having the peace of mind that there are experts and agents readily available to you that can help with the complexity of shipping, customs rules, and regulations, is an essential aspect to consider in hiring the best fit freight forwarder candidate for your business.

High Driver Turnover Rate

It has been made known that driver turnover rates are fairly high considering the difficult nature of the career path. However, the turnover rates have continued to rise as the shipping industry has begun to recover, which could mean concerns of limited capacity and higher rates.

The American Trucking Association (ATA) has reported that the annual turnover rate for linehaul truckload fleets has risen to 106%. This is the highest rate that has been seen in over four years. The driver turnover rate has increased to this point since it has increased during six of the last seven quarters. In regards to smaller truckload fleets, the turnover rate has increased to 86% in the second quarter. This is substantial considering it was only at 15% in the first quarter.

Less-than-Truckload (LTL) tends to see lower rates of driver turnover since transit times are shorter, and drivers typically spend less time away from home. They are at a turnover rate of 9% in the second quarter, which is a 1% increase from the first quarter. While this is small compared to the numbers above, the steady increase is still concerning.

What will help avoid driver turnover? Salary increases and getting truck drivers home regularly are two very big factors in decreasing the rate of turnover. And it is crucial that the turnover rate decrease because carriers will need to cut capacity if they do not have enough drivers to meet the demand (even if the product demand is there), and that means that rates will rise. Hopefully solutions can be created so that skilled and reliable truck drivers will not only enter the field but stay there long-term.

These solutions are going to be difficult to manage though as regulations continue to become more stringent and the pressure on drivers continue to increase. Currently it is estimated that the trucking industry needs 20,000 to 30,000 more drivers, but as stated above, the shortage will only grow as volume picks back up. There are estimates that forecast the driver shortage increasing to the 250,000 range, and these significant driver shortages would keep carriers from taking advantage of increasing capacity and growing their company. It would also drive up rates.

Demurrage V.s. Detention

Importers and exporters often wonder what the difference is between Demurrage and Detention for shipping containers. The easiest way to look at the difference between the two terms is to break it down between import and export containers.

 

Import Containers

Demurrage

Demurrage fees are charged when import containers are still full and under the control of the shipping line.  In this situation, the container has not yet been picked up by the consignee, and the free time for pick up set by the ocean line has expired for the container. The free period starts when the container has been discharged from the vessel to the terminal. Demurrage charges are applied for storage of containers while in the steamship lines terminal, rail terminal, inland depot, or container yard. Demurrage is applied after the free time has expired, and ends the day when the container has been picked up and out gated from the terminal.

Detention

Detention occurs when the consignee holds onto the carrier’s container outside of the port, terminal, or depot beyond the free time that is allotted. Detention is charged when import containers have been picked up, but the container (regardless if it’s full or empty) is still in the possession of the consignee and has not been returned within the allotted time. For example, let’s assume a period of 5 free days is provided to return an empty import container to the steamship line after pick up.  If the consignee takes 7 days to return this container, the steamship likely will charge for 2 days of Detention.

Export Containers

Demurrage

Demurrage charges occur after the loaded export container has been returned to the possession of the steamship line but cannot be shipped out due to non-carrier related errors once the allotted free time has expired. For example, if the exporter fails to provide required export information or documentation in a timely manner, the steamship will be unable to load the container onto the originally scheduled vessel and will roll the container to a new vessel. Demurrage charges would apply for the additional storage period until the container is shipped on board the next vessel.

Detention

Detention is charged for export containers in which the empty container has been picked up for loading, and the loaded container is returned to the steamship line after the allotted free time. Steamship lines typically provide 5 free days for the shipper to pick up the empty container, load it, and return it full to the port. If the container is not returned during this free time, the line will charge detention for the additional days the container is in the possession of the consignee.

Top Logistics States

Companies understand the importance of choosing their distribution warehouses carefully especially in regards to their location. There is a balance that needs to be found between transportation costs and the distance that your products will need to travel. Some locations may offer lower logistics rates yet have limited routes available, or the distance to the destination may not counteract the lower logistic rates. Companies also need to decide on the best distribution model for their freight whether that is direct delivery or a hub and spoke distribution model.

Given these considerations, below are 5 top U.S. markets that are recognized for their transportation hubs and competitiveness in the logistics market:

 1.       ILLINOIS

The Chicago area has more than 9.5 million people, making it the third largest metropolitan area in the U.S. This large metropolitan area makes it an ideal midway point for distribution within logistics markets. Chicago also has the largest intermediate switching terminal railroad in the U.S. – the Belt Railway. This railway serves almost every railroad through Chicago and boasts an impressive highway infrastructure with 23 interstate highways in Illinois where commercial trucking makes up 60% of all traffic.

2.      CALIFORNIA

California has the highest population of any state in the U.S. and has large metropolitan areas such as Los Angeles and San Francisco. California also has ideal access to the Port of Long Beach and the Port of Los Angeles along with extensive air cargo facilities. All of this makes it clear as to why California is a key player in the logistics market.

3.      TEXAS

Houston has over 6 million people, making it the fifth largest metropolitan area in the U.S. It also is home to the Port of Houston, which is the second busiest port in the U.S. in regards to ocean freight. Dallas is the eighth most populated city in the U.S. and is very strong in the transportation industry. Texas also provides benefits of having close proximity to Mexico and an extensive interstate system.

4.      GEORGIA

Atlanta is the ninth most populated metropolitan region in the U.S. with over 5 million people. Atlanta is known for being a vital logistics as it is only one of five U.S. cities to be served by three major interstate highways and has an esteemed rapid rail station within an airport terminal. Atlanta is also home to more than 75 Class-A scheduled motor carriers and more than 2,000 irregular intrastate route carriers, commodity carriers, and contract haulers.

5.      FLORIDA

Florida boasts 15 public seaports, and cargo activities account for close to 9% of Florida’s GDP. Florida is home to three of the most sought after logistics markets – Miami, Jacksonville, and Orlando. Also, the Panama Canal expansion project that will allow the Canal to accept ships nearly twice the current capacity allowance will likely transform the U.S. port system and make Florida one of the key transportation hubs in the country.

Higher Costs for California Shippers

Midway through 2016, California enacted stricter standards for LTL shipments. Higher regulatory requirements and employee re-classifications raises these costs.

Mainstream articles are reported that new fees will apply to shipments moving in and out of California: California Compliance Surcharge are being added to offset the state’s higher operating costs and stricter regulations. The surcharge (for now) does not apply to volume LTL shipments, truckload, or Guaranteed shipments. Under this principle, any shipments typically weighing over 4000 lbs are potentially not applicable to the change in fee structure

Findings indicate that in recent years, truckers have had to meet increasingly higher emissions standards in California. Additionally, the state’s courts upheld the state’s meal and rest break rules for truckers and ordered carriers to reclassify independent contractors as full time employees in several high-profile cases.

Some carriers have already began charging shippers extra to move freight in and out of California with an additional fee around $6-per-shipment surcharge. Trucking companies typically pay their drivers per mile driven, but also have to incorporate California specific wage laws to the already elevated cost of moving freight in and out of California. Many carriers in today’s economy often operate under single digit operating margins and cannot absorb the additional cost. Thus many carriers will follow suit and began adding California specific fees.

Auditing

When the average person hears the word audit, they automatically associate it with taxes and the headaches they can cause. However, did you know that any process, procedure, or SOP can and should be audited? An audit offers a company insight into inefficiencies within their organization that could be leading to heavy monetary losses. Many businesses have been operating for years in a manner that might be costing them more than helping their bottom line. This is where auditing services can come in and help shed light on what may or may not be working. These issues are often difficult to identify from the inside because the indivisible doing the work on a daily basis are cemented into the status quo. One needs to look no further than the freight industry to see how audits can positively impact your business.

It is common place within the logistics and transportation industry to audit everything from safety procedures to freight charges. In today’s world of Amazon and internet sales, most large companies are shipping small package at rates unseen before as well as LTL and truck-load volume freight. However, for many, the rules and regulations of parcel shipping are often misunderstood and companies often do not know what they should or should not be paying for.

This is where parcel/small packaging auditing service providers can come in and identify where you might be purging funds without your knowledge. For example, did you know that many small packages that are scheduled to ship air, never actually make it to a plane? This is what is known as an “air-to-ground downgrade”. Often, the largest parcel service providers will ship a package via truck because they can still make their required service time by doing so and saving money in the process. However, more often than not, the shipper is still charged the air package pricing for these shipments.

The same is true for delivery windows. We have all heard the term snail mail. There is an expectation that when you ship parcel or small package, it will take a long time to deliver. However, all packages have a window of expected delivery that needs to be honored. In most cases, if this window is not met, then your business is eligible to recoup some of the shipping expenses.

However, without an auditing service to identify these shipments and hold the parcel carriers accountable, you will continue paying for services that were not met. Parcel auditing services can also help your company save on future shipments by identifying incorrect addresses that are routinely shipped to and by helping to identify consolidation opportunities.

Auditing within the freight industry is not just limited to parcel. Processes can be audited to reveal a previously unthinkable level of visibility and savings for your business. A third-party logistics provider can help a company overhaul all aspects of their inbound and outbound shipping.

Automatic-Driving Trucks

Technology is a constant ever spinning wheel that typically drives humans forward. However, there have been some innovations that have briefly steered our species backwards; machines that have caused more damage and chaos than good. The unfortunate thing is that we never know which direction any given technological advance will take us until we are able to enjoy the pinnacle of certainty, hindsight. Hindsight is the only concept in existence that gives us true certainty, true piece of mind that the decisions we made were for the betterment or the detriment of society.

No industry is free from technological advance. The trucking industry has experienced some of the greatest technological advances in safety and efficiency over the last 100 years. At the start of the 20th century, goods were hauled on horse drawn carriage. Transcontinental travel was measured in intervals of months. In 2016, we are able to make the same trip in a matter of days in trucks that are twice as fuel efficient as they were merely two years ago. Even with all the technological advances, trucking remains the deadliest occupation. According the Bureau of Labor Statistics, in 2014 trucking related fatalities made up nearly 28% of all workplace fatalities. This begs the question, in an industry that thrives on advanced technologies, what will be done to alleviate this problem? Many within the industry believe that the answer lies in automation. Automation has been the driving force behind the American economy for decades. All aspects of the logistics industry have experienced increased reliance on automation, sans transportation. We have machines that are programmed to pick orders, machines that automatically load truck and machines that are able to scan pallets to identify over dimension/overweight orders. Although, when it comes to arguably the most important aspect of logistics, transportation, we are still relying on human decision making and raw manpower to move the goods that fuel the world’s economy.

It seems that major steps are being taken to ensure that the hand of automation touches the trucking industry as well. On September 20, 2016, the Obama administration gave their stamp of approval on automated trucking. The federal guidelines for the systems behind automation were released. Like the standards for human guided trucking, the standard for automation will be governed by the National Highway Traffic Safety Administration. 

It appears that it is only a matter of time until this technology becomes refined and reliable to the point where it becomes the standard. For its maiden voyage, Otto was manned with a driver in case any issues would arise that would require human interference. The technology is not at the point where anyone would feel comfortable not having a human in the cab to make those crucial judgement calls that only a human can make.

This does beg the question, what will happen to the nearly 3.5 million truckers currently operating in the United States? Much like the car industry, will this lead to a lack of available positions that will put these drivers out of work? Will automated vehicles seem to be a technology that could one day lead to a world where driving is no longer one of the most dangerous activities we do in a day?